Frequently Asked Questions
🔍 General Questions
Q: What is NMC revalidation?
A: NMC revalidation is the process all nurses, midwives, and nursing associates must complete every three years to maintain their registration with the Nursing and Midwifery Council.
Q: Can I use your service if I work outside the UK?
A: Absolutely! Our service is specifically designed for UK-registered healthcare professionals working anywhere in the world - Australia, New Zealand, Canada, Middle East, or any other country.
💼 Service Questions
Q: What's the difference between your £45 and £99 services?
A: The £45 service provides professional confirmation for those who have their portfolio ready. The £99 service includes portfolio review, feedback, video consultation, plus confirmation - everything you need in one package.
Q: How quickly will I receive my confirmation?
A: We guarantee 48-hour processing for our confirmation service and 2-3 days for our complete service.
Q: Are your confirmers properly qualified?
A: Yes! All our confirmers are NMC-registered practitioners with current PINs, extensive revalidation experience, and professional indemnity insurance.
📋 Process Questions
Q: What documents do I need to submit?
A: You'll need your five reflective accounts, CPD evidence, practice hours documentation, and professional development records. We'll send detailed instructions after purchase.
Q: Is the process secure?
A: Absolutely. We use encrypted email submission, are GDPR compliant, and maintain strict confidentiality throughout the process.
Q: What if I'm not satisfied?
A: We offer a 100% satisfaction guarantee with a 7-day money-back policy. We're confident in our service quality.
🌍 International Questions
Q: I work in Australia/Canada/New Zealand - can you help?
A: Yes! Many of our clients work internationally. Our service works globally via secure email and video consultation.
Q: Do you understand international nursing contexts?
A: Our confirmers have experience with international nursing practice and understand the unique challenges of maintaining UK registration while working abroad.
💳 Payment & Guarantee
Q: Is payment secure?
A: Yes, all payments are processed securely through Shopify's encrypted payment system.
Q: What if I need a refund?
A: We offer a 7-day money-back guarantee if you're not completely satisfied with our service.
Still have questions? Contact us through our secure submission process and we'll be happy to help!